Miele Troubleshooting
Miele G4420 Dishwasher Troubleshooting
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- Miele Refrigerator Troubleshooting. With the aid of the following guide, minor problems can be easily corrected without contacting Miele. If, after consulting this guide, you cannot remedy the problem, please contact Miele.
- Unlike other brands, Miele washing machine fault codes use a range of messages, sounds, symbols, and flashing lights to signal the problem. These built-in diagnostic tools identify the issue so you can pass that information on to your technician. Look at the following examples for troubleshooting Miele washing machine problems: Messages.
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| Problem | Possible cause | Remedy |
|---|---|---|
| The Inlet/Drain indicator light flashes. | The stopcock is closed. | Open the stopcock fully. |
| The dishwasher stops during a programme. The Inlet/Drain indicator light flashes. Fault code FXX shows in the display. | Before rectifying the problem: - Switch the dishwasher off using the On/Off button ®. | |
| Fault F12/F13: Water intake is restricted. | - Open the stopcock fully. | |
| - Clean the water inlet filter | ||
| - The water pressure at the intake is lower than 30 kPa (0.3 bar). | ||
| Seek professional advice. | ||
| Fault F11: | - Clean the filter combination. | |
| Water outlet is restricted, water remains in the wash cabinet at the end of a programme. | - Clean the drain pump. | |
| - Clean the non-return valve. | ||
| - Remove any kink in the drain hose. | ||
| The indicators and time display are dark. Only the Start/Stop indicator light is flashing slowly. | The indicators and the time display have switched off automatically to save energy (Standby mode). | Press the On/Off button ®. This switches Standby off. |
| Detergent residue is left in the dispenser at the end of a programme. | The dispenser was still damp when detergent was added. | Make sure the dispenser is dry before adding detergent. |
| The detergent dispenser lid cannot be closed properly. | Clogged detergent residue is blocking the catch. | Clean the detergent from the catch. |
| At the end of a programme there is a film of moisture on the inside of the door and possibly the interior walls. | This is caused by the drying system and does not indicate a fault. | The moisture will dissipate after a while. |
| Water remains in the wash cabinet at the end of a programme. | Before rectifying the problem: | |
| - Switch the dishwasher off using the On/Off button ®. | ||
| The filter combination in the wash cabinet is clogged. | Clean the filter combination. | |
| The drain pump or non-return valve may be blocked. | Clean the drain pump or the non-return valve. | |
| The drain hose is kinked. | Remove any kink from the drain hose. | |
| The dishes are not clean. | The dishes were not loaded correctly. | |
| The programme was not powerful enough. | Select a more intensive programme. | |
| There is some stubborn soiling although most of the crockery is only lightly soiled (e.g. with tea stains). | Use the 'Adjust Sensor wash' function | |
| Not enough detergent was dispensed. | Use more detergent, or change your detergent. | |
| Items are blocking the path of the spray arms. | Rearrange the items so that the spray arms can rotate freely. | |
| The filter combination in the base of the wash cabinet is not clean or is not correctly fitted. | Clean and/or fit the filter combination correctly. Clean the spray arm jets | |
| This may cause the spray arm jets to get blocked. | ||
| The non-return valve is open and blocked. Dirty water has flowed back into the wash cabinet. | Clean the drain pump and the non-return valve. | |
| Smearing appears on glassware and cutlery, there is a bluish sheen on the surface of glassware; film can be wiped off. | The rinse aid dosage is set too high. | Reduce the dosage. |
Miele G5505 Dishwasher Troubleshooting
| Problem | Possible cause | Remedy |
|---|---|---|
| Detergent residue is left in the dispenser at the end of a programme. | The dispenser was still damp when detergent was added. | Make sure the dispenser is dry before adding detergent. |
| The detergent dispenser lid cannot be closed properly. | Clogged detergent residue is blocking the catch. | Clean the detergent from the catch. |
| At the end of a programme there is a film of moisture on the inside of the door and the interior walls. | This is caused by the drying system and does not indicate a fault. | The moisture will dissipate after a while. |
| Water remains in the wash cabinet at the end of a programme. | Before rectifying the problem: | |
| - Switch the dishwasher off using the On/Off button ®. | ||
| The filter combination in the wash cabinet is clogged. | Clean the filter combination. | |
| The drain pump or non-return valve may be blocked. | Clean the drain pump or the non-return valve. | |
| The drain hose is kinked. | Remove any kink from the drain hose. | |
| Knocking noise in the wash cabinet. | A spray arm is knocking against an item in a basket. | Interrupt the programme, and rearrange the items which are obstructing the spray arm. |
| Rattling noise in the wash cabinet. | Items of crockery are insecure in the wash cabinet. | Interrupt the programme, and rearrange the items of crockery. |
| A foreign object (e.g. a cherry stone) has becomed lodged in the drain pump. | Remove the foreign object from the drain pump | |
| Knocking noise in the water pipes. | This may be caused by the on-site installation or the cross-section of the piping. | This has no influence on dishwasher function. If in doubt, contact a suitably qualified plumber. |
| The dishes are not clean. | The dishes were not loaded correctly. | |
| The programme was not powerful enough. | Select a more intensive programme. | |
| There is some stubborn soiling although most of the crockery is only lightly soiled (e.g. with tea stains). | Use the Sensor wash function | |
| Not enough detergent was dispensed. | Use more detergent, or change your detergent. | |
| Items are blocking the path of the spray arms. | Rearrange the items so that the spray arms can rotate freely. | |
| The filter combination in the base of the wash cabinet is not clean or is not correctly fitted. | Clean and/or fit the filter combination correctly. Clean the spray arm jets. | |
| This may cause the spray arm jets to get blocked. | ||
| The non-return valve is open and blocked. Dirty water has flowed back into the wash cabinet. | Clean the drain pump and the non-return valve. | |
| Smearing appears on glassware and cutlery, there is a bluish sheen on the surface of glassware; film can be wiped off. | The rinse aid dosage is set too high. | Reduce the dosage |
Miele G603 plus Dishwasher Troubleshooting
| PROBLEM | SOLUTION |
|---|---|
| Dishwasher will not fill | • Press the START/Cancel pad to start the dishwasher. |
| • Be sure door is latched securely. | |
| • Be sure the water is turned on. | |
| • Check that the pad is properly selected for a cycle. | |
| • Check your home's circuit breaker or fuse box. | |
| • Check inlet hose for a kink. | |
| • Check water valve inlet for sediment and clean if necessary. | |
| Dishwasher will not drain/ Water in tub bottom | • If hooked up to a food waste disposer, be sure the knock-out is removed from the disposer inlet |
| • Check for food obstruction in the drain or disposer. | |
| • Check drain hose for a kink. | |
| • Check your home's circuit breaker or fuse box. | |
| • Check that the cycle is completed. | |
| Dishwasher adds water at end of cycle | • This is normal. The sensor (select models) in the pump must stay submerged so a short fill of water is added after the cycle's last drain. |
| Detergent cup is not empty | • Check that the cycle is completed. |
| • Be sure dispenser is not blocked. | |
| • Use fresh detergent stored in a cool, dry place. | |
| Dishwasher seems noisy | • A water valve hiss during fill is normal. |
| • Water circulation sounds are normal. | |
| • A thumping sound may be a wash arm bumping an item that is extending beyond the racks. Readjust load to avoid obstructing wash arm. | |
| • Chopping or grinding sounds may be heard as the internal food disposer chops hard items like fruit seeds, nuts, etc. | |
| • Humming during the drain is normal. | |
| • A snap noise is the detergent cup lid hitting the door liner when the dishwasher door is opened at the end of the cycle. This is normal. | |
| • Proper installation affects the noise level. | |
| Cycle takes too long (Heating light stays on) | • High Temp or Sanitize has been selected and the cycle is extended to heat water. |
| • Check to see that the incoming water temperature is 120° F (49° C). | |
| Dishwasher has an odor | • Run dishes being held in the dishwasher through a Rinse Only cycle. |
| • Many dishwashers have a “new' smell when first installed. This will dissipate with use. | |
| • Dishwasher may not be draining properly. | |
| • For a strong odor, place baking soda in both sides of the detergent cup. Select Light Wash cycle and allow the water to circulate for about 10 minutes. Interrupt the cycle by unlatching the door and let it stand overnight. Restart the dishwasher by latching the door and allow it to complete the cycle. Another alternative is to use a dishwasher cleaning product such as Jet-Dry Dishwasher Cleaner. | |
| Dishwasher leaks | • Check that the dishwasher is level. |
| • Suds can cause the dishwasher to overflow. Measure the detergent carefully and use only detergents designed for use in a dishwasher. Less detergent is needed in soft water. Try another brand of detergent if sudsing continues. | |
| • Follow directions closely on how to add a forgotten item. | |
| • To avoid rinse aid leaking from the dispenser, be sure the lid is securely attached. | |
| Display time suddenly drops or increases by several minutes (select models) | • This is normal when the Auto Clean (select models) or Normal Wash cycle is selected and the dishwasher decides to skip or add a drain and refill. |
| Indicator lights flashing | • The countdown display (select models) flashes after a cycle is selected until the START/Cancel pad is pressed. |
| • The countdown display (select models) and the delay indicator flash after a delay is selected until the START/Cancel pad is pressed. | |
| • All active display indicators flash if the door is opened during a running cycle or delay. | |
| • The currently selected cycle flashes if an attempt is made to change the cycle after cycle “lock-in'. | |
| • The lock indicator flashes and the countdown display (selected models) flashes an “L' if a pad is pressed while the control lock is enabled. | |
| Glasses are cloudy/spotted | • Select Extra Rinse (select models). |
| • Check water temperature. Incoming water should be 120° F (49° C). | |
| • Always use a rinse aid. | |
| • Confirm that the cloudiness is removable by soaking the item in white vinegar for approximately 5 minutes. If removed, the problem is due to hard water. Adjust detergent amount being used to match water hardness (pg. 6). Be sure detergent is fresh, stored properly and is a high quality brand. | |
| • If cloudiness is not removable, it is etching. This is an erosion of the surface of the glassware and can be caused by water that is too hot from using too much detergent or by prewashing. Detergent needs food soil to act upon. If etching has occurred, the glassware is permanently damaged. To prevent further etching, adjust the detergent amount to match the water hardness, stop prewashing, and use water heating options only when incoming water temperature is below 120° F (49° C). | |
| Food soil remains on dishes | • Check water temperature. |
| • Run hot water at the sink before starting the dishwasher. | |
| • Select High Temp option. | |
| • Check water hardness and adjust detergent amount accordingly . | |
| • Use fresh detergent stored in a cool dry place. | |
| • Select proper cycle for the soil level . | |
| • Make sure the upper rack wash arm connector is correctly aligned in one of the water inlet holes . | |
| • Load items so they do not block the wash arms . | |
| • Load the utensil basket with knife handles up and spoon and fork handles down through the slots in the covers. | |
| • Do not place glasses over tines. | |
| • Prior to loading, scrape off burnt on foods and wipe the starchy film from utensils used with pasta, rice and oatmeal. These soils require more energy than the rest of the load to clean. | |
| Items washed in the dishwasher or the dishwasher tub itself are stained/ discolored | • Aluminum utensils or pans can leave marks when they rub against other items. Leave a slight space between items. |
| • Iron deposits in the water can leave a yellow, brown or orange film on dishes or the dishwasher tub. A rust filter may be needed, check with a water treatment company. | |
| • Separate silver or silver-plated silverware from stainless steel. These metals can be damaged by contact with each other during washing. | |
| • Color from tomato sauces may adhere to the interior parts of the dishwasher . If light staining has occurred, leave the door open to oxidize the stain away. Change dishwasher detergent and be sure to use a dishwasher detergent that contains chlorine to better fight staining. | |
| • Certain dishwasher detergents may stain silver. Try another brand of detergent. | |
| Items not properly dried/ moisture is present on the dishwasher interior after the dry cycle | • Be sure Heated Dry is selected. |
| • Water droplets may form on the inner door as part of the drying process. | |
| • Use a rinse aid separate from the detergent like Jet Dry* or Cascade Rinse Aid* regularly, to improve drying. Turn the rinse aid selector toward the MAX setting. | |
| • Check water temperature. | |
| • Select Sanitize. | |
| • Increase detergent amount to match water hardness . | |
| • Load properly | |
| • Plastic and items with non-stick surfaces are difficult to dry because they have a porous surface which tends to collect water droplets. Towel diying may be necessary. | |
| • Glasses and cups with concave bottoms hold water and require towel drying. Locate these items on the more slanted side of the rack for improved results. | |
| Dishware is chipped | • Load dishes according to instructions so they do not strike each other . |
| • Washing fine antique china/crystal in the dishwasher is not recommended. | |
| • Do not load glasses over the tines. | |
| • Do not overload. | |
| Sanitized light does not illuminate at the end of the cycle (select models) | • Sanitize was not selected. |
| • Sanitization can only be achieved with the Auto Clean. Heavy Wash. Normal Wash or Light Wash cycles. | |
| • Sanitization may not be achieved if there is an interruption of the cycle, power failure or if incoming water temperature is below 120° F (49° C). | |
| Dishwasher door will not close | • Be sure adjustable racks (select models) are property adjusted to upper or lower position. |
Miele Classic G 4225 Dishwasher Troubleshooting
| Problem | Possible cause | Remedy |
|---|---|---|
| The appliance does not start. | The door is not properly closed. | Push the door firmly shut. |
| The appliance is not plugged in. | Insert the plug and switch on at the socket. | |
| The fuse is defective or has tripped. | Reset or replace the fuse. | |
| The appliance is not switched on. | Press the On button 1, and select a programme. | |
| The dishwasher stops during a programme. | The fuse is defective or has tripped. | Reset or replace the fuse. |
| The buzzer sounds. | There may be a technical fault. | Clean the water inlet filter and clean the drain pump and non-return valve. If this does not resolve the problem, |
| All the programme indicators flash when the door is opened. | - switch the dishwasher off with the Off button O- | |
| The drain pump works even when the door is open. | After a few seconds: | |
| - Switch the dishwasher back on. | ||
| - Select the programme required with the programme selector button AV. | ||
| - Close the door. | ||
| If the indicator lights flash again, there is a technical fault. | ||
| - Call the Service Department. | ||
| The Waterproof system has reacted. | - Close the stopcock. | |
| - Call the Service Department. | ||
| Detergent residue is left in the dispenser at the end of a programme. | The dispenser was still damp when detergent was added. | Make sure the dispenser is dry before adding detergent. |
| The detergent dispenser lid cannot be closed properly. | Clogged detergent residue is blocking the catch. | Clean the detergent from the catch. |
| At the end of a programme there is a film of moisture on the inside of the door and the interior walls. | This is caused by the drying system and does not indicate a fault. | The moisture will dissipate after a short while. |
| Water remains in the wash cabinet at the end of a programme. | Before rectifying the problem you must: | |
| - Switch the dishwasher off with the Off button | ||
| The filter combination in the wash cabinet is clogged. | Clean the filter combination. | |
| The drain pump or non-return valve may be blocked. | Clean the drain pump or the non-return valve. | |
| The drain hose is kinked. | Remove any kink from the drain hose. | |
| The dishes are not clean. | The dishes were not loaded correctly. | |
| The programme was not powerful enough. | Select a more intensive programme. | |
| Not enough detergent was dispensed. | Use more detergent, or change your detergent. | |
| Items are blocking the path of the spray arms. | Rearrange the items so that the spray arms can rotate freely. | |
| The filter combination in the base of the wash cabinet is not clean or is not correctly fitted. This may cause the spray arm jets to get blocked. | Clean and/or fit the filter combination correctly. Clean the spray arm jets. | |
| The non-return valve is open and blocked. Dirty water has flowed back into the wash cabinet. | Clean the drain pump and the non-return valve. | |
| Smearing appears on glassware and cutlery, there is a bluish sheen on the surface of glassware; film can be wiped off. | The rinsing agent dosage is set too high. | Reduce the dosage. |
| Dishes, cutlery and glasses are not dry or are flecked. | The amount of rinse aid may be insufficient, or the rinse aid reservoir empty. | Replenish the reservoir, increase the dosage or change the brand of rinse aid. |
| Crockery was taken out of the cabinet too soon. | Leave it in for longer. | |
| White residue is visible on cutlery and crockery, clouding occurs on glassware; film can be wiped off. | Not enough rinse aid was used. | Increase the dosage. |
| There is no salt in the salt reservoir. | Fill the salt reservoir. | |
| The salt reservoir cap has not been screwed on correctly. | Replace it, making sure that it screws back on correctly. | |
| An unsuitable combination detergent has been used. | Change your detergent. Use a standard liquid, tablet or powder detergent. | |
| The water softener is programmed to a setting which is too low. | Select a higher water softener setting. |
Miele Troubleshooting Vacuum
Miele Crystal G 5285 SCSF Dishwasher Troubleshooting
Miele Troubleshooting
| Problem | Possible cause | Remedy |
|---|---|---|
| No indicator lights are lit up or flashing. | The appliance is not plugged in. | Insert the plug and switch on at the socket. |
| The fuse is defective or has tripped. | Reset or replace the fuse. | |
| The dishwasher does not start after the Start/Stop button has been pressed. | The programme selector is not pointing to a programme position. | - Turn the programme selector to the required programme. |
| - Press the Start/Stop button. | ||
| The dishwasher stops during a programme. | The fuse is defective or has tripped. | Reset or replace the fuse. |
| The Inlet/Drain check indicator flashes. | The tap is turned off. | Turn on the tap fully. |
| The dishwasher stops during a programme. | Before rectifying the problem, you must: | |
| The Inlet/Drain indicator flashes. | - Switch the dishwasher off with the On/Off button . | |
| Water intake is restricted. | - Turn on the tap fully. | |
| - Clean the water inlet filter | ||
| - The water pressure at the intake is lower than 30 kPa (0.3 bar). | ||
| Seek professional advice. | ||
| Water outlet is restricted. | - Clean the filter combination | |
| Water remains in the wash cabinet at the end of a programme. | - Clean the drain pump. | |
| - Clean the non-return valve. | ||
| - Remove any kink in the drain hose. | ||
| The Inlet/Drain check indicator flashes. | The tap is turned off. | Turn on the tap fully. |
| The dishwasher stops during a programme. | Before rectifying the problem, you must: | |
| The Inlet/Drain indicator flashes. | - Switch the dishwasher off with the On/Off button | |
| Water intake is restricted. | - Turn on the tap fully. | |
| - Clean the water inlet filter | ||
| - The water pressure at the intake is lower than 30 kPa (0.3 bar). | ||
| Seek professional advice. | ||
| Water outlet is restricted. | - Clean the filter combination. | |
| Water remains in the wash cabinet at the end of a programme. | - Clean the drain pump. | |
| - Clean the non-return valve. | ||
| - Remove any kink in the drain hose. | ||
| The indicator lights are dark. Only the Start/Stop indicator is flashing slowly. | The indicator lights have switched off automatically to save energy (Standby mode). | Press the Start/Stop button. |
| Standby will be cancelled. | ||
| Detergent residue is left in the dispenser at the end of a programme. | The dispenser was still damp when detergent was added. | Make sure the dispenser is dry before adding detergent. |
| The detergent dispenser lid cannot be closed properly. | Clogged detergent residue is blocking the catch. | Clean the detergent from the catch. |
| At the end of a programme there is a film of moisture on the inside of the door and the interior walls. | This is caused by the drying system and does not indicate a fault. | The moisture will dissipate after a short while. |
| Water remains in the wash cabinet at the end of a programme. | Before rectifying the problem, you must: | |
| - Switch the dishwasher off with the On/Off button | ||
| The filter combination in the wash cabinet is clogged. | Clean the filter combination. | |
| The drain pump or non-return valve may be blocked. | Clean the drain pump or the non-return valve. | |
| The drain hose is kinked. | Remove any kink from the drain hose. |